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Status Future consideration
Categories User Management
Created by Guest
Created on Apr 3, 2024

Adjustments of roles on Users in environments using segments

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Who would benefit?

inriver partners & customers

What impact would it make?

Eliminate bottleneck - inriver partners can provide a faster service when users need to be updated.

How should it work?

I (as an inriver consultant and admin in the customers setup) cannot adjust roles on my colleagues (Administrator) should the need arise and a role/segment needs to be added or removed on all Users. Apparently only the partner admin or the partner/consultant themselves can adjust the roles on their user. This is ineffective, especially in a setup using segments where new segments are onboarded in a sequence and therefore roles on users are adjusted multiple times / as needed.

All Administrator (inriver partners / consultants) should be able to update the users. This is not a partner admin responsibility.


Why is it needed?

We need all inriver consultants to be able to add and remove roles on all Users - we should be able to take care of it when the need arises and not having to push and wait for Partner Admin to take care of it.


Additional feedback, background or context:


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  • Admin
    Mats Hultgren
    Reply
    |
    Apr 4, 2024

    Hello, and thanks for your suggestion. We will add this to our backlog for further investigation in how to improve our User Management.