Who would benefit? |
All users, especially application management |
What impact would it make? |
No need for InRiver support and direct control for users |
How should it work? |
Currently you can re-run events but only one at the time can be activated. You can delete in bulk but you cannot run in bulk. For this you need to contact InRiver and then it can be run in bulk. This is highly in-efficient because even with the best effort, there is a waiting time delay before the right people have been assigned and this can be executed. In the specific case we had to re-run 10.000 + events and had to wait for 1,5 days before the response came from support. |
Why is it needed? |
To be able to manage and control your own environment without InRiver support. |
Additional feedback, background or context:
We had a case where there was a mistake in the data handling. Due to this 10.000 + events needed to be re-run to set the data correct. This can only be done one at the time in a manual exercise. If we would be able to run this in bulk like InRiver support can, it would be much more efficient. Currently you can delete "all selected".
Meanwhile waiting for this solution, you can use this snippet (Google: Chrome + snippet) to rerun all visible event messages.